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Terms and conditions for use of the Fast Parcel Operator (FPO) Commodity Code Identification Tool

By using this service you (the software developer) indicate that you accept these terms and conditions and agree to abide by them.

The service is owned and operated by the Online Trade Tariff Team within His Majesty’s Revenue and Customs (HMRC).

Conditions of use

The API is designated for backend operations only and should not be directly integrated into any customer-facing interfaces, applications, or websites.

Any access credentials are for the sole use of the UK Carrier Scheme (UKC) registered Fast Parcel Operator (FPO) to which they have been granted. They may be shared and used by third party suppliers but must only be used for the purposes of providing services to the FPO. It is the responsibility of the FPO to ensure that their suppliers adhere to these terms and that access credentials are kept confidential.

The API is only intended for generating commodity codes for parcels being transported from Great Britain to Northern Ireland that are classified as “Not at Risk” of onward movement out of Northern Ireland, where Northern Ireland is their final destination and place of use/consumption. This includes goods moved under the UK Carrier Scheme (UKC).

The API is only available to UK Carrier Scheme (UKC) registered FPOs. No access will be given without this authorisation. You can apply for the UK Carrier scheme here.

By using the API, you agree not to discuss or publicly disclose any details, functionalities, or details of the performance of the API without prior written consent from HMRC.

Usage of the API will be logged, and the data collected may be utilised to enhance the service.

You may not conduct performance or security testing on the API.

What you can expect from us

We will:

  • give you at least 6 months’ notice of major/breaking changes affecting any stable APIs
  • make sure any minor changes made to stable APIs are backwards compatible
  • provide reasonable notice of changes affecting beta APIs, which can change fairly frequently
  • warn you before we retire an API

Accuracy of data

Although HMRC shall take all reasonable steps to ensure that the data provided is accurate and up to date before it is transmitted, no legal responsibility is accepted for any errors, omissions or misleading statements.

Audits and reviews

HMRC reserves the right to carry out audits and reviews of your compliance with the terms of this service, and you the customer shall agree to co-operate fully with any such audit or review.

General Enquiries

For general technical enquiries for this service, HMRC Trade Tariff Technical Support can be contacted between the hours of 09:00 and 17:00 Monday to Friday (excluding English bank holidays) by e-mailing hmrc-trade-tariff-support-g@digital.hmrc.gov.uk

Suspension and Termination

Where HMRC considers the service to have been misused by the customer it reserves the right to suspend the service offering immediately until appropriate evidence is supplied to allay concerns.

HMRC reserves the right to withdraw the service at any point and will provide you with 7 working days’ notice.

Disabling and Deactivation

Should your API account remain unused for a period of 90 days, this may result in the disablement of your API key. If we do not receive contact from you within 120 days from the start of the unused period, your API account may be deleted.

Continuity of service

Where possible, HMRC will use reasonable endeavours to ensure that there is no break in the continuity of service and will only make changes when required.

Outages may be required on occasions where essential upgrades to the service need to be implemented.

HMRC will endeavour when possible to contact you with advance notice of any planned outages or maintenance. We will use the contact details you provided, therefore it is important that these are kept up to date by you. Should contact details change you must inform the HMRC Trade Tariff Technical Support using the general contact details above.

HMRC will limit the rate of requests made to the API service to ensure full functionality is maintained. We reserve the right to monitor usage of the service and to amend rate plans where necessary.

Service Incidents

For issues with the service, the HMRC Trade Tariff Technical Support team can be contacted between the hours of 09:00 and 17:00 Monday to Friday (excluding English bank holidays) by e-mailing hmrc-trade-tariff-support-g@digital.hmrc.gov.uk

Disclaimer

HMRC does not accept liability for loss or damage incurred by users of this service, whether direct, indirect or consequential, whether caused by tort, breach of contract or otherwise, in connection with our service, its use, the inability to use, or results of the use of our service, any websites linked to it and any materials posted on it.

This includes loss of:

  • income or revenue
  • business
  • profits or contracts
  • anticipated savings
  • data
  • goodwill
  • tangible property
  • wasted management or office time

Virus protection

HMRC will make every effort to check and test material at all stages of production. However, you must take your own precautions to ensure that the process you employ for accessing this service does not expose you to the risk of viruses, malicious computer code or other forms of interference which may damage your own computer system.

HMRC does not accept responsibility for any loss, disruption or damage to your data or your computer system which may occur whilst using material derived from this service.

Viruses, hacking and other offences

You the customer will not misuse the service by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You will not attempt to gain unauthorised access to the service or any server, computer or database connected to HMRC. You will not attack our service via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.

The names, images and logos identifying HMRC are proprietary marks of HMRC. The use or copying of our logos and/or any other third party logos is not permitted without prior approval from the relevant copyright owner.

Changes

HMRC reserves the right, at its discretion, to make changes to any part of this service, the information, or these terms. Should HMRC change these terms and conditions, the customer will be notified by email using the contact details provided at registration.

Severability

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions shall nevertheless continue in full force.

If HMRC waives any rights available to it under these terms and conditions on one occasion, this does not means that those rights will automatically be waived on any other occasion.

Events beyond HMRC control

HMRC accept no liability for any failure to comply with these terms and conditions where such failure is due to circumstance beyond our reasonable control.

Governing law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales. Any dispute arising under these terms and conditions shall be subject to the exclusive jurisdiction of the courts of England and Wales.